28 May 2013
Dubai, UAE, Tuesday 28 May 2013: Expanding its retail presence for the benefit of its customers, du has opened its third du Shop in Al Ain, located on the ground floor in Bawadi Mall in Al Ain. du's other two retail outlets are in Al Ain Mall and at Al Ain Municipality.

The newly-opened 1,330sq ft. du Shop offers customers a full range of du's Consumer Mobile products, with 10 service counters and a Bill Payment machine.

"It is our intention to reach out to our customers wherever they are located. By opening our new du Shop in Bawadi Mall, we are giving our customers in the emirate easier access to our services," said Maher Murad, Vice President Retail Sales in du.

Speaking on the launch, Ahmed Alshehi, owner and franchisee of the new Shop, said, "There is a demand for du products and services in Al Ain, and expanding its retail presence there will provide customers with an even easier location to enjoy the company's services."

With the opening of the du Shop at Bawadi Mall, du has further expanded its footprint of shops under the franchised model. As part of the franchise project, du gives support to its selected franchisees by providing them with training and marketing collateral, as well as suggesting suitable locations to set up their retail outlets. The company's support plan aims to assist local entrepreneurs in establishing their businesses, while also ensuring du customer relations are maintained at the highest standards.

du started this model in 2010 by awarding its first franchise license to an UAE-based company AST Telecomm LLC, owned by two Emirati entrepreneurs and brothers, Ali Sulaiman Al-Taher and Shahin Sulaiman Al-Taher. This was the very first achievement of du's partnership with the Hamdan Bin Mohammed Bin Rashid Programme for Young Business Leaders - part of Mohammed Bin Rashid Establishment for SME Development (MBRE).

du Shops are located in conveniently accessible locations across the UAE. Full details of the locations are available on www.du.ae/en/mobile/where-to-buy/ourshops.Ends

About du
We opened for business in 2006. We offer mobile and fixed telephony, broadband connectivity and IPTV services to individuals, homes and businesses. We also provide carrier services for businesses and satellite up/downlink services for TV broadcasters. 

As a rapidly-growing enterprise, we have a team of experts working to enhance and expand our bouquet of service offerings. Our people come from over 60 countries - we mirror the rich cultural diversity of our nation, while being able to serve our customers in a variety of languages. 

Over 50% of our senior management team and customer-facing employees are UAE nationals, and we remain committed to providing fulfilling opportunities for quality talent in a cosmopolitan working environment. 

By the end of 2012, more than 6.45 million people and over 50,000 businesses have chosen to use our services. In a survey conducted by ARC Chart, we were named the Best Mobile Broadband Network 2012 in the Middle East and Africa region. We also ranked first in MENA's Standard & Poor/Hawkamah Environmental, Social and Corporate Governance Index in 2011.

du is 39.5 percent owned by Emirates Investment Authority, 20.081 percent by Mubadala Development Company PJSC, 19.5 percent by Emirates Communications and Technology LLC and the remaining stake by public shareholders. du is listed on the Dubai Financial Market (DFM) and trades under the name 'du'. 

For further information, please contact:
Saugat Chatterjee
Public Relations Manager 
Brand & Communications
du
Mobile: +971 55 9367045
Email: saugat.chatterjee@du.ae

Reka Sepsy
LeoComm PR
Tel: +971 4 367 6154 
Mobile: +971 55 220 68 20
Fax: +971 4 367 2615
Email: reka.sepsy@leocommpr.com

Press Release 2013