Doha: The public sector in the Gulf is leading the way in the application of strategic concepts and management techniques, according to Dr David P Norton (pictured), co-founder of the Balanced Scorecard.
Dr Norton, who will speak in Doha on May 27 in an event organised by Global Leaders, said that the Balanced Scorecard concept is better suited to government organisations as it forces them to articulate their vision, mission and strategy.
Qatar Petroleum, QTel and Qatar Steel have already incorporated the Balanced Scorecard into their management strategy.
He said: "To date, the difficulty with government organisations and NGOs has always been defining a measurement of success. Once you can do that, the whole approach to strategy execution is pretty similar to using the Balanced Scorecard in private sector companies.
"Government organisations have been highly successful in the Balanced Scorecard approach. Two of most active users come from the Gulf, and from government or the public sector: Ministry of Works in Bahrain and Dubai Electricity and Water Authority.
"The Ministry of Works is a world-class application: the organisation is committed to investing in the future of itself and the country by building on the best management techniques they can find. Their programme is as good as anything we have seen."
The Balanced Scorecard concept (BSC) was selected by the editors of the Harvard Business Review as one of the most influential management ideas of the past 75 years. Dr Norton was voted on as one of the world's 12 most influential management thinkers by Sun Top Media's "Thinkers 50" in 2007.
© The Peninsula 2009
