MUSCAT -- The broadband services offered by the Omantel have been known for its three superior qualities such as the Broadest Choice, Widest Coverage, and Superior Quality. With these three unique features, the committed telecom provider is all set to cater to the 95 per cent of Oman population, according to its Chief Executive Officer. Currently Omantel is able to provide broadband services to 88 per cent of the population.
"We are committed to expand our broadband networks as we already built out our mobile networks. Our aspiration is to provide broadband coverage to 95 per cent of the population. Currently, we can provide broadband services to 88 per cent of the population", Samy al Ghassany, Chief Operating Officer of Omantel told media fraternity yesterday. In the meeting, Omantel illustrated the current year's and targeted broadband population coverage across the Sultanate, including Muscat, Salalah, Batinah, Buraimi, Duqm, Ibra, Ibri, Musandam, Nizwa, Bahla and Sur.
"We are committed to provide our customers the best broadband experience and Omantel will continue to stick onto our three kudos, the broadest choice, the widest coverage and superior quality of broadband services", Samy added.
Broadest choice
"We aim to provide all customers with a broadband service which fits their specific requirements, leveraging our fixed and mobile networks. Our range of offerings is wide, and we trust we can offer something for everyone". For light and occasional users, which typically uses broadband on sporadic basis, and with low volumes, Omantel offers mobile broadband package from RO1 with a 1GB allowance and Home Broadband services from RO 7 per month.
For the connected users who always want to stay in touch and who often has a smartphone or a tablet at hand, Omantel offers mobile broadband package for RO 5 with 1 GB included and a Mada 10 package which comes with 500 MB of included data in addition to 200 minutes of voice. "For the connected users, our unlimited Home Broadband is uniquely positioned. It provides everyone at home with the opportunity to download as much as they want." Al Ghassany added. Omantel's Home Broadband, is offered at various speeds and from RO 20 per month inclusive of fixed line rental and free minutes of voice usage.
For multimedia and gaming users, who typically have high requirements also for download speeds, Omantel provides Home Broadband packages with speeds up to 40 Mbps with unlimited download as well as Mobile Broadband packages for up to 30 GB of monthly usage. With Omantel, Mobile broadband for 3.5G and 4G has the same price. Omantel is one of the first operators in the region to introduce LTE technology. By end of 2012, Omantel also introduced the LTE FDD technology using 1.8 GHz spectrum which had been made available for 4G services.
"We took an important decision to adopt LTE FDD technology as this is in line with global and regional trends. This will ultimately benefit our customers, as majority of the smartphones and devices support the LTE FDD version particularly in 1.8 GHz spectrum range". The adoption of FDD has enabled the service provider to introduce more devices including the 4G enabled smartphones and modems from Samsung, Nokia and Huawei. These smartphones and devices allow its customers to truly enjoy the benefits of mobile broadband, be it based on 3.5G or 4G technology. Updated coverage maps for 3.5G and 4G are available on www.omantel.om.
Superior quality
Addressing customers quality experience, Samy Ahmed Al Ghassany said, "Quality has always been a priority to us as we continuously work to improve our customers' experience." Investments in high-speed redundant networks are critical to ensure a high quality experience. Omantel has already invested in a redundant nationwide backbone network as well as a global network consisting of 9 submarine cable systems. This currently provides for 50 GPBS international connectivity.
Best broadband experience
"Ultimately, the promise we would like to extend to our customers is to provide the best broadband experience. Our commitment has been and is to relentlessly work to provide more choice, broader coverage and a superior quality. And we recognize the importance of always meeting and exceeding our customers' expectations." Samy al Ghassany further said.
Omantel is the leading provider of broadband services in the Sultanate of Oman connecting individuals and corporate customers in different regions through advanced fixed, mobile and Internet network. By offering innovative products and unmatched after-sales service, Omantel has the largest customer base in the Sultanate with more than 2.95 million customers. Omantel has been recently selected as the winner of the "Platinum Award for Quality and Best Trade Name" by European "OtherWays" Association for the quality of its network and efforts made to improve the customer experience.
Oman Daily Observer 2013
