Zulekha Hospital is the first brand in its category in the UAE to receive the quality recognition

Dubai: April 4, 2012:  Zulekha Hospitals - Dubai & Sharjah, part of the Zulekha Healthcare Group, was bestowed with the coveted Dubai Quality Award by H. H. Sheikh Maktoum Bin Mohammed Bin Rashid Al Maktoum, Deputy Ruler of Dubai, at a glittering award ceremony held at the Dubai International Exhibition and Convention Centre.

The ceremony was conducted under the patronage of is Highness Sheikh Mohammed bin Rashid Al Maktoum to recognize organizations being conferred with the Dubai Quality Award, Dubai Human Development Award and Dubai Service Excellence Scheme for the 2012 cycle.

On receiving the award, Dr. Zulekha Daud - Founder & Managing Director of Zulekha Hospitals, said; "It is an honour for us to receive an award by His Highness Sheikh Mohammed. Recognition always motivates us and helps us to strive for the best in everything we do. The unique thing about the excellence model is it gives a holistic approach of running an organization. It emphasises on knowing and addressing the needs of all stake holders and in the process achieve and sustain continual improvement."

"Dubai Quality Award recognition is also our commitment to adhere to be the best in healthcare providers for the people in the UAE and the rest of the region. We will continue to strive being the benchmark in our category by introducing the most innovative and highest quality services and procedures in our hospitals," she added."

Ms. Zanubia Shams, the CEO of Zulekha Hospitals, said, "It is a great achievement by the Zulekha Team. As much as the success of the Dubai Quality Award, the journey of achieving it was incredibly satisfactory and fulfilling. It not only helped us in identifying the best approaches of providing value to our patients and stake holders but also helped in engaging our people bringing the best in them in our continuous quest towards providing high quality care to our patients.

Implementation of RADAR approach of the Excellence Model at our hospitals helped in identifying gaps in our approaches, their refinements and use of results in refining and developing new approaches. One of the best things this model has brought to Zulekha Hospitals is engagement of our patients and knowing their needs on a continuous basis and meeting them, she added.

Mr. Taher Shams, the President of Zulekha Hospitals said "Dubai Quality Awards is one more feather in our cap and reemphasises our commitment to providing high quality healthcare to our patients. As an organization we continuously strive towards living our promise "Your health matters". Addressing the patients' needs and providing them with the best in everything has been a constant endeavour at Zulekha."

The Hospitals have been recognized for the quality processes and procedures it follows in its facilities. The Dubai Quality Award testimonies the commitment to providing high quality healthcare at the Zulekha Hospitals.

The Zulekha Healthcare Group represents Total Healthcare that is accessible to any one in need of any kind of medical attention

In December 2010, both the Hospitals were accredited by Joint Commission International, which accredits the highest number of hospitals in the world. Our laboratory at Zulekha Hospitals in Dubai has been audited by College of American Pathologists (CAP) and awaiting result. Our diagnostic centre at Dubai is also awaiting the ISO 15189 audit.  All these recognitions symbolize our continuous quest and assurance of providing high quality healthcare to our patients. He added.

About Zulekha Hospital
Zulekha Hospitals in Dubai & Sharjah are full fledged, multi disciplinary hospitals and diagnostic centres with Out-patient and In-patient facilities.

Today the Zulekha Healthcare Group has expanded and includes two hospitals one in Dubai another in Sharjah, four medical centers and three pharmacies. The hospitals provide specialized treatment in over 20 disciplines ranging from gynaecology to cosmetology. From a humble beginning to what Zulekha Healthcare Group has achieved today, it has been a journey of commitment and dedication.

Over 400,000 patients have availed special care and specific treatment at the hospitals. A staggering 5000 surgeries have been carried out to date. The Cardiac care, Intensive care, Neo-natal Intensive care have super speciality beds. Zulekha Hospital, a pioneer in the medical disciplines of obstetrics and gynaecology in the United Arab Emirates, has now gone ahead to scale newer heights in fields as diverse and challenging as cosmetology.

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Jumana Aman
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© Press Release 2012