•The new site for Global Service Delivery in Lebanon will serve Ericsson's Business Support Systems (BSS) operations around the world
•Local Lebanese talent to serve global network
To cater for the growing global demand for its BSS services and solutions, Ericsson (NASDAQ:ERIC) today announced an extension of its global capabilities in the BSS domain to be set up in Beirut, Lebanon.
Today, more than 2 billion users are served by Ericsson's charging and billing solutions, and more than 600 operators use Ericsson's support systems globally. There has also been a recent uptake of these innovative services and solutions across the region. In particular, the Ericsson Charging and Billing in One solution has been very successful in enabling users to make their own choices, have more control over their spending, and benefit from personalized services and subscriber plans. In order to cater for this demand globally, Ericsson has decided to establish a new office facility for Global Service Delivery in Lebanon to utilize local competencies and serve customers around the world.
Serving Ericsson's BSS operations, the new office facility will be staffed by senior local competence in strategic areas and in key customer engagements. Opening the new facility will also enable Ericsson to share this expertise and competence globally among its 10 geographical units.
"Establishing a new site in Lebanon is a clear testament to how combining the young talent with the right technology leads to successful results," says Tarek Saadi, President of Ericsson, North Middle East. "We are very excited to be able to share the knowledge and expertise of our team in Lebanon with teams across the globe in order to support them with business growth."
Ericsson has had a presence in Lebanon since the 1950s, and has been working to support the country's ICT goals and development ever since. The office in Beirut has more than 350 employees whose expertise will serve as a key component in sharing knowledge.
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Ericsson is a world-leading provider of communications technology and services. We are enabling the Networked Society with efficient real-time solutions that allow us all to study, work and live our lives more freely, in sustainable societies around the world.
Our offering comprises services, software and infrastructure within Information and Communications Technology for telecom operators and other industries. Today 40 percent of the world's mobile traffic goes through Ericsson networks and we support customers' networks servicing more than 2.5 billion subscriptions.
We are more than 110,000 people working with customers in more than 180 countries. Founded in 1876, Ericsson is headquartered in Stockholm, Sweden. In 2012 the company's net sales were SEK 227.8 billion (USD 33.8 billion). Ericsson is listed on NASDAQ OMX, Stockholm and NASDAQ, New York stock exchanges.
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© Press Release 2013
