Rolls-Royce Motor Cars Doha Receives Global Aftersales Dealer of the Year Award for the Second Consecutive Year

Rolls-Royce Motor Cars Doha sets a new benchmark in aftersales to the world

February 5^th 2013

Doha, Qatar: Rolls-Royce Motor Cars awarded Rolls-Royce Motor Cars Doha, the sole dealer of Rolls-Royce Motor Cars in Qatar, the title of Global Aftersales Dealer of the Year for 2012 at the annual Rolls-Royce World Dealer Conference held in London earlier this week.

Rolls-Royce Motor Cars Doha edged out competing Rolls-Royce dealerships across the world from London to Beijing for the title, following an outstanding year where it recorded a 20% growth in sales over the previous year and recorded the highest scores in its customer service and aftersales facilities and processes.

Celebrating and recognising the best performing dealers for their dedication, professionalism and commitment to the brand throughout 2012 as well as their applied systems and processes in sales and after sales, the Rolls-Royce Dealer Awards Program is one of the most sought after recognitions within the company. Designed to improve operational standards, ensure top class customer experiences and encourage sales throughout the region, the awards honoured Rolls-Royce Motor Cars Doha for the pivotal role it has played in contributing to increasing global sales of the Rolls-Royce brand.

Mr. Mohammad Kandeel, General Manager of Rolls-Royce Motor Cars Doha, said: "Besides acquiring new customers and increasing car sales, the car dealer needs to focus on retaining its existing ones, whether or not they are making new sales. We have never compromised on our focus on customer care and satisfaction and this is why we have been able to achieve global recognition in our aftersales, despite being in such a fierce competition with global markets."

"In addition, our impressive sales growth once again highlights Qatar's appetite for individuality and exclusivity in the ultra-luxury segment. The Rolls-Royce brand is stronger than ever in the country, and we hope to continue with further growth in the coming year to reaffirm our position as one of the best-selling dealers of Rolls-Royce vehicles in the region."

The Rolls-Royce Motor Cars 2012 Dealer Awards Program is based on a scoring mechanism that sets high standards for each dealer to meet in order to be considered for the awards. Recognition is given to dealers who have shown excellence in sales performance, standards compliance and overall dedication to the brand during 2012.

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About Rolls-Royce Motor Cars Doha
Established in 1996 as part of Alfardan Group of Companies, Rolls-Royce Motor Cars Doha is the exclusive and official importer in Qatar for Rolls-Royce cars. With a conveniently located showroom on the Pearl-Qatar, and unrivalled aftersales and service facilities featuring the most advanced service and diagnostic technologies, Rolls-Royce Motor Cars Doha and staff are committed to delivering, not just the ultimate driving experience, but also the ultimate ownership experience.

For questions please contact:
Alaa Tarabay
Corporate Communications Manager Middle East
Rolls-Royce Motor Cars Limited
Tel: +971 4 3848588
E-mail: alaa.tarabay@rolls-roycemotorcars.com

Ahmad Mansour
Marketing Manager
Alfardan Automobiles
Tel: +974 447 7577
E-mail: amansour@alfardan.com.qa

Abdallah Touqan
Senior Account Manager
DABO & CO
Tel: +971 56 1023140
E-mail: abdallah.t@daboandco.com