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Feb 16 2012

HSBC payments and cash management scoops Global Finance awards

Best Overall Bank for Cash Management - Middle East

Best Bank for Payments and Collection - Middle East


HSBC Middle East's Payments and Cash Management business has been awarded Best Overall Bank for Cash Management and Best Bank for Payments and Collections by Global Finance. HSBC has been a consistent winner of Global Finance Awards for five years running since 2007.

The Awards recognise HSBC's continued efforts to strengthen its position across the region, providing innovative solutions to its customers. Recent initiatives include the introduction of HSBCnet Mobile, which provides customers access to functions such as alerts, payments authorisation and account balance enquiries through their Smartphones. In December 2011, HSBC also launched ClientSphere - a highly sophisticated and innovative online product created to speed up and simplify implementation of complex cash management solutions. It enables customers to manage and monitor activities as well as proposing changes to the plan, raise issues, set timelines and exchange documents.

Supporting HSBC's submission, Markus Johansson, Finance and Administration Manager at Gulf Agency Company, Kuwait said: "I would just like to highlight the excellent service provided by our relationship manager at HSBC Kuwait and his team..... They have always helped us solve our issues in a timely and professional manner".

Commenting on the wins, Natasha Patel, Regional Head Payments & Cash Management for Middle East & North Africa said: "Winning these awards is a testament of our capabilities in the Middle East. They are a true reflection of the hard work and dedication of our team. Our aim is to continue working closely with our customers, understanding their needs and delivering innovative solutions that will help make a difference to their cash management requirements. We hope that this commitment, backed by our extensive global footprint and expertise, will consolidate our position as the leading payments and cash management provider in the region."

Winners of the Global Finance Awards are selected following assessment based on a series of subjective and objective criteria including market share and reach, product innovation, customer service, profitability, competitive pricing and the extent to which cash management providers have successfully differentiated themselves from their competitors around core service provision.

-Ends-

HSBC in the MENA Region
HSBC is the largest and most widely represented international banking organisation in the Middle East and North Africa (MENA), with operations in 14 countries. HSBC has branches and offices in the United Arab Emirates, Egypt, Qatar, Oman, Bahrain, Kuwait, Jordan, Lebanon, Pakistan, Algeria and the Palestinian Autonomous Area. In Saudi Arabia, HSBC is a 40% shareholder of Saudi British Bank (SABB), and a 49% shareholder of HSBC Saudi Arabia for investment banking in the Kingdom. In Iraq, HSBC holds a majority shareholding in Dar Es Salaam Investment Bank. HSBC also maintains a representative office in Libya.

This presence, the widest coverage of any bank in the region, comprises some 285 branches and offices, and around 12,000 people. In the full year 2010, HSBC made a profit before tax of $892 million in the MENA region.

For further information please contact:
Saadia McGlinchey
Manager, Corporate Communications
Commercial Banking
HSBC Bank Middle East Limited
Tel: 971 4 423 5237
Email: saadia.mcglinchey@hsbc.com

© Press Release 2012

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