Feb 12 2012 |
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Nominations for Oman's first Customer Service Excellence Awards 2012 to close on 15 Feb 2012
Muscat: OITE Conferences today announced that the call for nominations to acknowledge individuals and organisations demonstrating excellence in customer service will close on 15 February 2012. With the aim to recognize and honor outstanding achievements in customer service initiatives across the country, the 1st Oman Customer Service Excellence Awards will be held on 27th February, 2012 at the Grand Hyatt, Muscat. The awards are to take place alongside the first Oman Customer Care Conference, during which top executives and key policy makers will discuss service excellence and effective techniques to drive customer loyalty, revenue and increase profit margins in a highly diverse and evolving market place.
The awards will recognise and award both private and public organisations that have excelled in the field of customer service. It will also award individuals who have shown exceptional leadership and managerial skills, with emphasis on innovative, creative and visionary thinking in customer service. The awards will help exemplary companies enhance their corporate image, brand recognition and credibility further.
The award categories are broadly divided into the organisation category and the individual category. Customer Service Excellence will be recognized in the organisation category across the public, automobile, banking, retail, tourism, telecom and healthcare sectors while individual awards will be given to leader of the year, professional of the year and executive of the year. All applications must be by nomination and applications for individual awards should include supporting documents or evidence of achievements and contributions related to delivering customer service excellence. Nomination forms are to be completed and either submitted online to sherwin@oite.com or hand delivered to the secretariat office on or before 15 February, 2012.
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