• Home
• News Article

ADIB *161# Mobile Banking Enables Salik Payment

Abu Dhabi, 05^th February 2012: Abu Dhabi Islamic Bank (ADIB), a top-tier Islamic financial services institution and an industry leader in new technology initiatives, has announced that customers are now able to check their balance and top up Salik accounts using the ADIB *161# Mobile Banking service.

This service uses Etisalat's Unstructured Supplementary Service Data (USSD) technology, which allows interactive communication between ADIB and customers using their mobile phone. The service is complimentary for both ADIB and Etisalat customers and does not attract any fees or extra charges. *161# is a mobile banking solution which includes the Salik top-up in addition to other payments. Customers will be able to bank with ADIB via mobile by dialing *161# in addition to paying directly to Salik.

The new service enables ADIB customers to access their Salik accounts 24 hours a day. Credit can be securely added to their Salik account from the convenience of the home or office - even if they are abroad, by simply dialing *161#. Unlike SMS banking, the USSD technology enables customers to conduct secure real time transactions via their mobile phones, as well as acquire information on the bank's broad range of banking services. This is part of the bank's strategy to provide innovative solutions to make banking simple and reiterates its commitment to provide customers with the latest technology services for their convenience.

ADIB's Salik top up service is easily accessible through any mobile phone by dialing *161# and does not require any special downloads or software installations. It will be soon available on the Internet and other self service channels.

ADIB signed a two year agreement with the RTA in September 2011 for the recharge of Salik accounts at its UAE-wide network of 66 branches. This service will be soon available via the bank's electronic channels, including Internet, phone banking.

-Ends-

About ADIB:
Abu Dhabi Islamic Bank (ADIB) was established on 20^th May 1997 as a Public Joint Stock Company following the Emiri Decree No. 9 of 1997. The Bank commenced commercial operations on 11^th November 1998, and was formally inaugurated by His Highness Sheikh Abdullah Bin Zayed Al Nahyan, on 18^th April 1999.

ADIB's vision is to be a top-tier, global Islamic financial services group and its mission is to provide Islamic financial solutions to the global community.

The Bank carries out all contracts, operations and transactions in accordance with Islamic Shari'a principles.

ADIB's core values, reflected in all its activities are: Simple and Sensible; Transparent; Mutual Benefit; Hospitality and Tolerance; and Shari'a inspired. It brings to its customers banking as it should be.

ADIB - Awards:

ADIB was named the "Best Overall Bank in the UAE in customer service" for 2011 by Ethos Consultancy

ADIB won the" Best Branch Award in the UAE" for 2011 by Ethos Consultancy

ADIB was named the "Best Islamic Bank in the UAE" for 2011 by Global Finance Magazine

ADIB was named Best Islamic Bank by Business Banking and Finance Magazine

ADIB won Best Corporate Bank by Business Banking and Finance Magazine

ADIB was named "The Best Islamic Bank" in the Middle East region for the second year running at the Banker Middle East Industry Awards 2011.

ADIB was nominated as "Fastest Growing Bank in the UAE" by the awards jury at the Banker Middle East Industry Awards 2011.

ADIB was named "The Best Islamic Bank in the region" in the Middle East at the Banker Middle East Industry Awards 2010

ADIB won the "Best Islamic Bank in the region" at the 2010 Islamic Banking and Finance Awards organized by CPI Financial.

ADIB was named "Best Islamic Bank in the UAE" at the Islamic Finance News Awards 2010.

ADIB won the best Islamic bank in the UAE by EMEA Finance.

ADIB won the "Best UAE Deal" award at the Islamic Finance News Awards 2010.

ADIB also won the "HRD Award" from the Emirates Institute of Banking & Financial Studies.

ADIB's GHINA saving program won the "Best Savings Account Award" at the Banker Middle East Product Awards 2010.

ADIB won the "Best Private Sector Customer Service Team" award at the 2010 UAE Customer Service Week forum, held by The International Customer Service Institute UK.

ADIB won the "Most Improved Bank" in service excellence and got the top rank in "Call Centre Performance" in the 6^th Annual Bank Benchmarking Index for service excellence by Ethos Consultancy.

ADIB also won the award for "Best Branding Category" at the 2010 Islamic Banking and Finance Awards organized by CPI Financial.

ADIB won the "Best SME Card" at the 4^th Annual Banker Middle East Product Awards 2011.

ADIB won the "Best Ladies Banking Service" at the 4th Annual Banker Middle East Product Awards 2011.

Mohammad Z. Al-Qassem
Associate Account Manager
Corporate & Finance Practice
Weber Shandwick | MENA
Mobile: +971 50 288 9601
Email: mohammad.alqassem@ws-mena.com

© Press Release 2012