• Home
• Telecoms & IT
• News Article

Batelco E-Services 40% Year on Year Growth

Batelco's online Services Grow in Popularity
Manama, Bahrain: Batelco, the Kingdom's leading communications services provider continues to witness growth in the popularity of its e-Services, with the number of customers using the online portal to pay their bills via e-Billing up by 40% year on year. The continuous growth can be attributed to Batelco's efforts to promote the convenience of its online services as well as a general increase in awareness amongst customers in the Bahrain market with regard to completing various transactions online.

Batelco encourages all customers who have not already registered to use e-Services to register via the batelco.com homepage. The site is user friendly and includes educational tutorials for the assistance of customers. Once confirmed, customers will start to receive their telecom bills via email and will have the option to use the eServices portal to pay their telecom bills using credit or debit cards from the comfort and convenience of their home or office, or via their smart phones or laptops no matter where they are. Customers can also opt to stop receiving paper bills in favour of receiving them by email only.

In addition to e-Billing, Batelco's e-Services portal also provides ease of access for customers to a range of services such as managing their broadband or mobile accounts, subscribing or upgrading to a range of broadband and mobile services, customizing mobile packages, reserving 'nice' mobile numbers plus much more.

Batelco Enterprise Division Adel Daylami noted that Batelco launched eBilling in 2009, the first company in the Kingdom to offer electronic bills directly to customers' email accounts.

"The free service was introduced to meet the demand from customers for electronic services that are easy to use, convenient and additionally environmentally friendly, by eliminating paper bills," he added.

Batelco continues to be a leader of innovative technologies and is working tirelessly to deliver world class products and services supported with excellent customer care via their 196 Helpdesk which operates 24 hours a day, every day of the year.

Visit www.batelco.com today to explore the many benefits of Batelco's e-services.

-Ends-

About Batelco
Batelco Group, listed on the Bahrain Bourse, is the leading integrated communications' provider in the Kingdom of Bahrain and a company of reference among the region's key telecommunications players for innovation and customer experience.

Batelco serves both the corporate and consumer markets in the most liberalised and competitive environment in the Middle East region. It delivers cutting-edge fixed and wireless telecommunications services to its customers in Bahrain, Kuwait, Saudi Arabia, Jordan, Yemen, Egypt and India.

The Batelco Group of companies offers end-to-end telecommunications solutions for its residential, business and government customers in Bahrain on Next Generation, all IP fixed and 3.5G wireless networks, MPLS based regional data solutions and, GSM mobile and WiMax broadband services across the countries in which it operates.

This press release has been issued by Batelco Corporate Affairs department.

For further information, please contact Batelco Public Relations Office
Public.Relations@btc.com.bh / Fax +973 17611898

© Press Release 2012