Jan 03 2012 |
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Crédit Agricole Egypt implements an in-house EMV cards personalization centre in cooperation with Giesecke & Devrient
Cairo, Egypt - 3 January 2011, As a customer centric bank and a pioneer in EMV card issuance, CAE has announced the relocation of its personalization centre inside the bank's premises. The centre was implemented in cooperation with Giesecke & Devrient and is projected to increase customer satisfaction by reducing the overall turnaround time required to issue debit and credit cards.
Equipped with the latest software and hardware, the new in-house EMV cards personalization centre ensures highest level of security standards. In addition, the state of the art technology allows the bank to personalize up to 3,000 cards daily and to meet card issuance requests from its branches across Egypt.
"Giesecke & Devrient, a leading global technology provider and main supplier of EMV cards to CAE . This partnership enables us to continuously provide our customers with high quality products and services as well as expanding the range of payment services and increasing our card base", commented François Edouard Drion, Managing Director of Credit Agricole Egypt .
The new setup was integrated with the fully automated mailing system already installed at the bank since 2007. The setup enables Credit Agricole Egypt to automate & have full control on the complete card issuance value chain in order to meet the rising needs of its valuable customers in a timely manner.
CAE was established when Crédit Agricole SA, a leading global financial institution operating in more than 70 countries, and the Mansour & Maghraby Investment & Development Company (MMID) acquired the Egyptian American Bank and merged the network with Calyon Bank Egypt in September 2006. Today, CAE 's committed team of experts offers a wide range of products and services designed to meet the demands of leading national and regional Corporations, SMEs, and retail clients, as well as high net worth customers. In addition to its network of branches conveniently located throughout the country, Crédit Agricole Egypt offers online banking services for easy access and convenient transactions (www.ca-egypt.com) in addition to its call center (19191) available 24 hours, 7 days a week.
For more information visit www.ca-egypt.com or contact:
TRACCS Egypt
Abeer El Areeny
Tel: (+202) 33046860
Fax: (+202) 33031219
Email: abeer.elareeny@traccs.net
© Press Release 2012
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