Connecting intelligence with intelligence

×
Advertisement

Dec 26 2011

Dubai Electricity and Water Authority launches direct debit payment service with Lloyd's TSB

Dubai Electricity and Water Authority launches direct debit payment service with Lloyd's TSB
Dubai, UAE - 26 December, 2011: As part of its relentless pursuit to provide efficient and quality electronic services to achieve customer's satisfaction, Dubai Electricity and Water Authority has launched the direct debit payment service with Lloyds' TSB 's customers. This service enables DEWA 's customers to pay through the banks' electronic channels, and allows the automatic transfer of funds to the customers' accounts at DEWA , and thus serves to immediately update their accounts.

"Applying such e-services is in line with the directives of HH Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, to promote Dubai's pioneering role in the region as a hub for state-of-the-art technologies," said HE Saeed Mohammed Al Tayer, MD and CEO of DEWA .

"This new accomplishment comes in line with DEWA 's strategy, which aims to establish effective electronic infrastructure, which promotes e-transition march, adopts e-services, reduce the numbers of government department's customers, streamline transactions, as well as delivering top quality services in this area," His Excellency further added.

" DEWA is proud to launch this service, as it enhances its leading role to create and apply cutting-edge technologies so as to achieve customer's satisfaction. This is, of course, in line with DEWA 's established strategy, aiming to ensure continuous development of its services," His Excellency further added.

Engineer/ Marwan bin Haider, VP-Information Technology at DEWA , said, " DEWA pursues relentlessly to streamline its e-services all over the Emirate of Dubai. Also, it seeks to provide direct debit payment service with all the banks in the UAE. This service enables DEWA 's customers to pay their electricity and water bills through the banks' electronic channels and allows the automatic transfer of funds to the customers' accounts at DEWA , and thus serves to immediately update their accounts. This payment service is now available through eight banks - Lloyds Bank TSB, Emirates NBD, First Gulf Bank, Commercial Bank of Dubai, Ajman Bank, Emirates Islamic Bank, Standard Chartered Bank, and Sharjah Islamic Bank."

DEWA provides regular payment channels through its offices from 7:30 am to 8:00 pm, except Fridays. It also provides them through petrol stations such as ENOC and EPPCO, Emirates Post Offices, Etisalat and Bank payment machines, mpay through its website mpay.dubai.ae, and via smart phone applications; such as iPhone, iPad, BlackBerry, Android, Windows 7, and through DEWA 's electronic portal www.dewa.gov.ae

-Ends-

© Press Release 2011

Post Your Comment

Sending ...

Copyright © 2012 Zawya Ltd. All rights reserved.

provided by  www.zawya.com

Send This Article To Your Friends

All fields are required.

Use commas for multiple email addresses

We'll use your email address to send the article on your behalf and it will not be collected or used for any other purposes.

X