Apr 15 2009
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VIVA signs online recharge contract with E-Net
Since VIVA clients inside Kuwait are a mixture of citizens and expatriates speaking diverse languages, VIVA ATM machines use different languages.
VIVA CEO Najeeb Al-Awadi signed the contract with E-Net Board Chairman Sabah Khalid Al-Ghuneim, and speaking on the occasion, said that the introduction of a new client service fell in line with VIVA 's client-oriented strategy on extending clients with cutting edge technology solutions to establish and promote self-service and economize on clients' time and effort.
He added that it had been our target to enable clients to process transactions in a number of ways; such as through VIVA 's website, where clients could log onto their personal accounts with self-composed passwords to check out their cell phone bills and view related detail without having to call in person at any of the Company's client service offices.
He added that VIVA wanted to enable clients to carry out the services they desired through its webpage without having to call at any of its client service offices. Today, he said, our clients would be able to pay their bills and recharge prepaid cards online, as part of VIVA 's strategy on introducing a number of online client services to complement the self-service package introduced earlier.
Al-Awadi promised VIVA clients with yet another package of advanced services to further facilitate communication with them, stressing that the inaugurated new service which VIVA provided in cooperation with E-Net involved the supply of a number of ATM machines in various shopping centers, coops and supermarkets.
He praised the local market for its high performance, which he described as one of the best in the world for its high and unlimited demand for state-of-the-art communication services, emphasizing the Company's incessant endeavor to take the lead through careful and studied investment of its expertise and capabilities, within the framework of the values and vision dominating its client service operation. He expressed satisfaction at signing the contract with E-Net, one of the leading technology service companies in the Kuwaiti market.
In a related development, E-Net chairman Sabah Khalid Al-Ghuneim, highly valued cooperation with VIVA , which he described as an asset to the local communication market for its unique services and competitive strategic vision which promoted the extending of quality client service. He wished further partnerships would be established between the two companies, whereby more improved technology and communication client services would be introduced into the Kuwaiti market.
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