Oct 14 2008 |
more articles from
|
Emerging Technologies to Showcase State-of-the-art Speech Recognition Solutions at GITEX 2008
The leading regional voice recognition application developer will highlight its innovative Arabic enabled speech solutions for different verticals
Dubai, United Arab Emirates, October 14, 2008: Emerging Technologies, the first software application developer of Arabic (also available in English and Hindi) speech recognition solutions in the UAE, today announced that it will be participating in GITEX Technology Week 2008 in a much bigger way this year. The company seeks to drive further awareness for its best-in-class speech recognition solutions, meet customers and partners and sign up new channel partners to reach out to new markets.
Speaking on their plans, Mr. Sassine Mazraani, CEO of Emerging Technologies, says, "GITEX, being one of the top ICT exhibitions in the region, is very important for us. It is an ideal forum for us to meet key decision-makers from across the Middle East under one roof. At GITEX this year, we will highlight our fully automated speech recognition applications, which cater to specific business needs of companies. With our voice-enabled solutions, people can use their natural voice, language, dialect and accent to make telephone enquiries at anytime, from anywhere. Callers will often not realise that they're actually conversing with a computer system and not a human being. Callers will only need to Simply Speak their requests into the telephone handset and we'll take care of the rest."
Emerging Technologies has built its reputation through delivering successful Arabic (also available in English and Hindi) voice portals that automate informational and transactional calls and offer enhanced security using state-of-the-art voice biometric technology. These speech recognition solutions that provide a fully automated human-like customer support process in Arabic (also available in English and Hindi), add real value by eliminating the high levels of frustration that users normally experience with traditional IVR and touch-tone menu systems. They also significantly reduce the time it takes to handle incoming calls and queries, thus saving businesses valuable time, money and effort. Further, it becomes a key differentiator that gives businesses in the region the much desired competitive advantage and helps increase productivity.
"Our state-of-the-art applications bring an end to the frustration customers usually experience with the traditional touch-tone menu systems. Our speech applications allow callers to check their bank account balance, transfer funds, book a flight, make reservations, get stock quotes, trade, find business information, send and receive emails, access voice portals and much more, using only a telephone at anytime from anywhere," Mr. Sassine Mazraani adds.
Emerging Technologies will be exhibiting at stand C7 - 20 in Hall 7 at GITEX Technology Week 2008. Senior executives from the company will be available at the event to meet with customers and partners.
-Ends-
About Emerging Technologies
Emerging Technologies is the first United Arab Emirates software application developer of Arabic (also available in English and Hindi) voice recognition solutions. At Emerging Technologies, we develop and deploy fully automated voice recognition applications to meet specific business wants and needs.
With Emerging Technologies' voice-enabled solutions, people can use their natural voice, language, dialect and accent to make telephone enquiries at anytime from anywhere. Thanks to the system's advanced human-like interaction, callers will often not realise that they're actually conversing with a computer system and not a live agent.
Today, many businesses in the region depend on our voice recognition solutions to give them the competitive edge they desire.
Media Contact:
Nirmala D'souza
OAK Consulting
+971507343840
nimi@oakconsulting.biz
© Press Release 2008
Zawya Comment Policy
-
Zawya encourages you to add a comment to this discussion. You agree that when you add content to this discussion your comments will not:
1.1 Contain any material which is libelous or defamatory of any person, is obscene, offensive, hateful or inflammatory or causes damage to the reputation of any person or organisation.
1.2 Promote sexually explicit material, violence, discrimination based on race, sex, religion, nationality, disability, sexual orientation or age or any illegal activity.
1.3 Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
1.4 Be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety.
1.5 Be used to impersonate any person, to misrepresent your identity or affiliation with any person, or be likely to deceive any person.
1.6 Give the impression that they represent Zawya.
1.7 Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse. - The content posted on www.zawya.com is created by members of the public. The views expressed are theirs and unless specifically stated are not those of Zawya. Zawya reserves the right to review all comments prior to posting and edit or delete any contribution, but Zawya is not responsible for and can not be held liable for any content posted by members of the public on www.zawya.com.
- Zawya is not responsible for the availability or content of any third party sites that are accessible through www.zawya.com. Any links to third party websites from www.zawya.com do not amount to any endorsement of that site by Zawya and any use of that site by you is at your own risk.
- By submitting your comment, you hereby give Zawya the right, but not the obligation, to post, air, edit, exhibit, telecast, webcast, re-use, publish, reproduce, use, license, print, distribute or otherwise use your comments worldwide, in perpetuity.
Copyright © 2012 Zawya Ltd. All rights reserved. |
provided by www.zawya.com |
Post Your Comment