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Aug 08 2006

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Batelco adds new destination to the list of its two-way mobile prepaid (SimSim) roaming service

Batelco is adding Syriatel in Syria to the continually growing two-way mobile prepaid (SimSim) roaming list of destinations that already includes 8 operators in 7 destinations.

The current 8 operators are:
Mobily - K.S.A
STC- K.S.A
Qtel - Qatar
Wataniya - Kuwait
Oman Mobile- Oman
MobiNil - Eygpt
Maroc Telecom (IAM) - Morocco
TurckCell- Turkey

Batelco continues with its efforts to add more destinations within the GCC and other regions.

Batelco's SimSim, SimSim Shabab and SimSim International customers, who currently benefit from the one-way global roaming service, will now be able to make and receive calls while roaming in the above mentioned six destinations - thanks to the new two-way roaming facility.

'The new service will enable our SimSim customers to send and receive calls while roaming in the above mentioned destinations. However, customers will continue to receive calls only while roaming in all the other destinations that are not currently covered by the service,' says Ahmed Al Janahi, Batelco General Manager Corporate Affairs.

'Batelco will continue to expand its global reach to enable SimSim customers to benefit from full roaming services while travelling in any country worldwide,' he continues.

To avoid possible call disconnection, customers are advised to have sufficient credit in their account to make or receive calls while roaming in those geographies. However, customers can still refill their prepaid accounts while they are travelling abroad through any of the following options:

1.Using a voucher:

•Key in *125* 13 digit voucher number # Send, if the other roaming partner supports USSD service.

2. Helpdesk (+97339611196):

• Agent: using credit card.

• IVR: using credit card.

3. Online:

• Visit www.Batelco.com and refill the account by using credit card.

4. Banks:

• Refill by calling hotline in BBK (17214444) , NBB (17214433), Al Shamel (17585050) and Al Ahli (17221999).

• Transfer current balance and refill another account

Batelco has recently introduced a number of innovative initiatives aimed at keeping customers in constant touch with their loved ones all times wherever they are, thus enhancing their experience. These initiatives has so far included the launch of 123Call service, smart payphones, roaming with more international destinations, etc.

-Ends-

About BATELCO
Serving both the corporate and consumer markets in the most liberalised and competitive market in the Middle East, Batelco is committed to delivering cutting-edge telecommunications to its customers in Bahrain and MENA. Batelco is driven by an enthusiasm for delivering the best customer experience based on innovation, affordability and reliability of products and services.

With significant operations in Bahrain, Jordan, Kuwait and Egypt, the Batelco Group provides voice and data services over fixed, wireless, and internet platforms, systems integration and enterprise solutions to Government and Corporate clients.

Batelco's specialised services cover the full spectrum of telecommunications solutions for residential and business customers and spans a comprehensive array of mobile services, international roaming, high speed Internet connections, WiFi, MPLS IP-VPN network provisioning and management, Datacoms services and high-tech, reliable fixed line services. Batelco is currently migrating to an all IP network as part of its 'Broadband Bahrain' national project. This major investment reflects Batelco's commitment for excellence which has reinforced Bahrain's position as a leading communication hub. The Company's shares are listed on the Bahrain Stock Exchange. Batelco has a total capitalization of approx US$ 2.7 billion.

For further information, please contact:
Ahmed Al Janahi,
General Manager Corporate Affairs,
Batelco
TEL: +973 1788 4337