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Jul 04 2006

UAE: Etisalat seeks new ways to boost revenue as market share looks set to fall

DUBAI-Etisalat's bid for Egypt's third mobile licence today is intended to facilitate its long-term strategy to diversify its revenue before its market share in the UAE falls. "We recognise that our market share will reduce," said the company's chief marketing officer, Essa Al Haddad, speaking with Khaleej Times. Du, the UAE's second telecom company, is expected to start operating shortly and aims to capture a 30 per cent share of the UAE market over the next three to four years.

Etisalat's goal is to become one of the top10 telecom operators globally by 2010. "This goal is achievable," he said. "We are confident we will reach them. It is a tall order with a possible erosion of 30 per cent market share. The aim of our international and national strategy is to complement any revenue erosion that takes place." Etisalat's market capitalisation is $33.1 billion and according to Al Haddad, the company is ranked number 35 globally.

A mobile licence in Egypt would allow etisalat to offer its users a "seamless" service across the region, explained Al Haddad. He said the population movement between Saudi Arabia, the UAE and Egypt is "very high" and "we think etisalat can leverage a lot from this. As people move between these countries they would like to have a seamless service provider."

For consumers, this means that roaming charges will likely fall. As long as calls are being routed through different operators, charges will remain relatively high. "This is the value that Egypt adds," said Al Haddad. He also said that the entry of an international telecom operator in Egypt should help to increase the number of mobile users. Currently, the penetration rate is estimated to be only 10 per cent. In contrast, at over 100 per cent, the UAE has the highest penetration of mobile in the Arab world, he said.

The consortium led by etisalat includes Egypt Post, National Bank of Egypt and Commercial International Post. Bidding for the licence is expected to start at about $434 million as a one time up front fee as well as three per cent from the operator's revenue as annual licensing fees. Etisalat has a presence in 10 countries in the Middle East, Asia and Europe. It has also submitted a bid for 70 per cent of Serbia's Mobi63 as well as bid for a stake in Algerie Telecom .

On the domestic front, Al Haddad said: "Luckily we live in a country where there are always new projects and this creates a hunger for telecoms." He cites the mega Emaar and Nakheel projects as examples of future drivers of demand. "These are the places from where we see the next market share coming. It is not fair to say the cake is shrinking. Personally, I believe the cake is getting bigger."

Etisalat is establishing an enterprise unit to work with technology partners, such as Cisco, HP and IBM, to package solutions for enterprises. This function is currently carried out through its business unit eCompany, but the aim is to "integrate this with our marketing unit to provide a complete ITC solution for the enterprise", said Al Haddad. The integration should be completed by the end of this month.

The rollout of VoIP is also getting closer. Etisalat will be ready to deploy this technology, using Multi-Protocol Label Switching (MPLS), by the time the Telecommunication Regulatory Authority (TRA) has drafted the mandate on how and when VoIP can be deployed, said Al Haddad. "We will be ready by the time the regulation is in place, which is likely to be by the first quarter 2007,"he said.

BY LUCIA DORE (Senior correspondent)

© Khaleej Times 2006

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