KFH-Bahrain's Social Committee in association with the Bahrain Disability Challenging Youth Society conducted a workshop on "Sign Language" for a group of its employees.
Mr Khalid Al Hassan (Chairman of the Social Committee), commented "People with special needs are important part of the Bahraini society and the bank's customers as well. The bank pays a lot of attention to serving and providing the best services to all of its customers".
"This workshop aimed to equip KFH-Bahrain employees with suitable means to communicate effectively with the disabled people in order to provide them with the best services", he added.
"I would like to thank the social committee for its supportive role in bringing the KFH-Bahrain family together and for its innovative activities that it had carried out", said Mr Khalid Al Hassan.
The workshop was conducted in four days by Mr. Jassim Mubarak, a language instructor specialized in sign language. It aimed to develop the knowledge and skills of attendees in using sign language with the disabled, and developing attitudes with the use of sign language using different methods of communication that helps the disabled to interact acoustically with members of the community.
KFH-Bahrain employees who participated in the workshop, especially the customer service representative, learned some of the banking terms and practiced some scenarios that are used on a daily basis to prepare them to communicate with a disabled person when he visits the Bank's premises.
Mr. Al Hassan added that "some disabled people face difficulties while visiting some companies because they lack the suitable means of communications. This workshop has trained KFH-Bahrain employees on using sign language with the disabled, it will help them in communicating with them effectively".
"The social committee has prepared an eventful year for the staff with plenty of social and entertaining activities", Al Hassan concluded.
KFH-Bahrain is the first Retail Bank to conduct such workshop for people with special needs. Participants were given a certificate for their attendance.
About Kuwait Finance House, Bahrain
Kuwait Finance House-Bahrain is a leading provider of Islamic commercial and investment banking services. Established in 2002 as a wholly owned subsidiary of Kuwait Finance House (Kuwait) -- an industry leader for more than 30 years -- KFH-Bahrain specializes in developing and bringing to market the highest quality Islamic compliant banking and investment products, all of which are delivered by a staff of experienced and dedicated professionals with a deep understanding of the market and the clients we serve.
© Press Release 2012
