26 May 2012
MUSCAT -- As part of its continuous efforts to improve its customer's experience, Omantel has launched a new service that enables Omantel fixed, mobile and Internet subscribers to pay their bills through Omantel bill payment machines using their credit or debit cards. This unique payment channel is provided in co-operation with Oman Arab Bank and Central Bank of Oman to ensure the security and confidentiality of the customer information.
Commenting on the launch of the service, Billing & Operation Support Manager at Omantel's Consumer Business Unit Mohammed Abdullah al Shukaili said, "The launch of this service is another attestation of our efforts to provide our customers always with a better experience. Our customer experience enhancement strategy does not only cover simplifying ways to obtain and use our services but also in how to make it even easier and hassle free to pay the dues of these services".
Al Shukaili said, "Omantel automatic bill payment system proved great success since its launch in 2010. There are now 63 bill payment machines throughout the Sultanate. The new service, which will be available in all Omantel's bill payment machines, will provide an additional option for customers to pay their bills and complement the existing channels which include the company's automatic machines, e-payment through the company's website."
MUSCAT -- As part of its continuous efforts to improve its customer's experience, Omantel has launched a new service that enables Omantel fixed, mobile and Internet subscribers to pay their bills through Omantel bill payment machines using their credit or debit cards. This unique payment channel is provided in co-operation with Oman Arab Bank and Central Bank of Oman to ensure the security and confidentiality of the customer information.
Commenting on the launch of the service, Billing & Operation Support Manager at Omantel's Consumer Business Unit Mohammed Abdullah al Shukaili said, "The launch of this service is another attestation of our efforts to provide our customers always with a better experience. Our customer experience enhancement strategy does not only cover simplifying ways to obtain and use our services but also in how to make it even easier and hassle free to pay the dues of these services".
Al Shukaili said, "Omantel automatic bill payment system proved great success since its launch in 2010. There are now 63 bill payment machines throughout the Sultanate. The new service, which will be available in all Omantel's bill payment machines, will provide an additional option for customers to pay their bills and complement the existing channels which include the company's automatic machines, e-payment through the company's website."
© Oman Daily Observer 2012
