Jun 02 2012
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New Call Centre brings summer holiday boost for KSA travellers
Launch of 24/7 Hertz car rental service makes bookings fast and easy for KSA callers
The call centre employs a specialist team of Arabic and English-speaking staff to provide Saudi callers with a quick and seamless service to book the vehicle of their choice, prepay for it locally in Saudi Riyals, and save money in the process.
It is already busy receiving calls from Saudi travellers requiring car rentals for overseas summer holidays in key destinations such as the US, and Europe, and in popular Middle East locations.
Direct phone links for callers from the other GCC countries, and the Levant, will be rolled out over the next six months.
Gordon Atkinson, General Manager, Hertz Saudi Arabia, added: "The call centre team is made up of Arabic and English speakers, and are all car rental specialists, with a wide knowledge of the Hertz car rental services on offer at our 8,500 locations in 150 countries worldwide."
Instead of paying for their car rental on arrival at their destination, Saudi callers can take advantage of attractive pre-paid rates and pay in Riyals through the call centre.
The majority of Hertz rental cars available are less than six months old, and callers who book vehicles from the Hertz Collections are guaranteed the precise make and model they chose is waiting for them at their destination. But summer travellers are advised to make their bookings well in advance in view of high seasonal demand.
Options include the 'Green Collection' of fuel efficient, eco-friendly cars that are easier on the environment, and the wallet, and the 'Prestige Collection' which includes names like Mercedes, BMW and Porsche.
Hertz, the world's largest general use car rental brand, also has a strong presence in the Middle East and Africa region, with 11 Hertz franchisees in the Middle East and 23 in Africa, and a total of 66 locations in the Middle East and 161 outlets in Africa, offering a wide range of car rental and leasing services.
For more information about Hertz in the Middle East and Africa region, call Gina Costa, Commercial Director, Hertz Middle East and Africa on +9714 3166973.
For more information, please contact:
Tony Lewis / Lindsay Johnston /Ahmad Huzayen
Tel: + 971 50 273 3832
Fax: + 971 4 336 9905
Email: firstname.lastname@example.org / email@example.com / firstname.lastname@example.org
© Press Release 2012
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