May 21 2012
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Al Ahli Bank of Kuwait Wins "Best improvement in Customer Service" Recognition
Stewart Lockie, General Manager of Retail Banking was proud of this achievement. Speaking at length about the awards Lockie said, "Service Hero is a unique concept that collects customers' opinions and information in an effort to measure the actual levels of satisfaction within a customer base. The results from the latest Service Hero report prove, once again, that our hard work and tremendous effort have not gone unnoticed.
ABK was the leading bank in Speed of Service and Staff Standards categories and held premium positions in other fields like Reliability, Product Quality, Value for Money, Selection of Locations, Call Centre and Website Efficiency. We feel gratified, and encouraged to work to the very highest of standards every day to achieve the utmost in quality customer care.
The Service Hero Award affirms
's belief that when customers want quick quality service they turn to
Al Ahli Bank of Kuwait
Lockie was all praise for ABK 's dedicated staff. He said "Our achievements are born out of our employees' hard work, focus and commitment, which leads to providing good customer service to our valued clients. In this sense ABK employees are truly our best assets."
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