| 06 Sep 2010 |
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HP opens Middle East Warehouse to strengthen regional distribution service
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Dubai, UAE: HPHP
today announced the opening of the HP Middle EastHP Middle East Warehouse and service centre that aims to extend HPHP's reach and proximity to its customers in the region. The HPHP Warehouse also known as Middle East hub (MHUB) is expected to provide customers, channel partner and distributors with a complete portfolio of HPHP spare parts across the Middle East to improve customer experience and allow faster access to HPHP genuine parts and post sales services.
These spare parts previously sourced through HPHP's service centres in Europe took three to seven working days to reach the customers in the region. With the new facility customers and partners can now source genuine HPHP spare parts in less than 24 hours. DHL will manage the warehousing and overnight spare parts distribution logistics for HPHP across the Middle East.
The MHUB which started its preliminary operations in UAE in September 2009 now serves 17 markets across the Middle East, comprising GCC, Levant, and Africa.
Based in Jebel Ali Free Zone Authority, (JAZFA), MHUB today stocks spare parts to support channel partners and HPHP
services in the region. The distribution centre has delivered more than 61,000 parts to channel partners across the region. Spread across 1290sqm, the warehouse caters to all levels of region-specific spare parts and service support requirements across HPHP's Imaging and Printing Group (IPG), Personal Systems Group (PSG) and Enterprise Business (EB) divisions.
"The new facility has helped us strengthen our regional distribution and channel network and provide our partners with HPHP
certified genuine service parts. The MHUB currently serves 77 channel partner locations and 14 HPHP locations across the region with plans in place to expand to CIS and Africa in 2011," said Ewald Busser, Technology Services Delivery Operations Manager at HP Middle EastHP Middle East."HPHP needed a reliable and trustworthy partner who could deliver a tailor-made supply chain management solution that met their growing business requirements," said Dirk van Doorn, DHL Express Head of Solutions for Eastern Europe, Middle East & Africa. "Our partnership with HPHP is a strong endorsement of DHL's network capabilities, powered by an outstanding Express Air Network, strong customs gateways at HPHP's destinations and a dedicated DHL team on the ground that is committed to success of the project."
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About HP
HPHP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world's largest technology company, HPHP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to solve customer problems. More information about HPHP (NYSE: HPQ) is available at http://www.hp.com.
DHL - The Logistics company for the world
DHL is part of Deutsche Post DHL. The Group generated revenue of more than 46 billion euros in 2009.
Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation.
This news release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of HPHP and its consolidated subsidiaries could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including but not limited to statements of the plans, strategies and objectives of management for future operations; any statements concerning expected development, performance or market share relating to products and services; any statements regarding anticipated operational and financial results; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include macroeconomic and geopolitical trends and events; the execution and performance of contracts by HPHP and its customers, suppliers and partners; the achievement of expected operational and financial results; and other risks that are described in HPHP's Quarterly Report on Form 10-Q for the fiscal quarter ended January 31, 2010 and HPHP's other filings with the Securities and Exchange Commission, including but not limited to HPHP's Annual Report on Form 10-K for the fiscal year ended October 31, 2009. HPHP assumes no obligation and does not intend to update these forward-looking statements.
© 2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
The only warranties for HPHP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HPHP shall not be liable for technical or editorial errors or omissions contained herein.
For more information please call:
Iman Ahmed / Joumana el Tarabulsi
Asdaa Burson Marsteller
Mobile: +97150 2058021 / +97150 3790137
i.ahmed@asdaa.com / j.eltarabulsi@asdaa.com
Editorial Contacts
Khouloud Barakat
HPHP Middle East
+ 971 4 391 6000
Khouloud.barakat@hp.com
Melissa Pang
DHL AP/EEMEA
+971 4 292 4203
Melissa.pang@dhl.com
Priscilla Stanley
ASDA'A Burson Marsteller
+971 4 3344550
p.stanley@asdaa.com
Hewlett‑Packard Middle East
PO Box 17295
Dubai Internet City
Dubai
www.hp.com/me
© Press Release 2010
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