| 29 Aug 2010 |
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Nokia helps consumers to validate the Saudi warranty for their devices
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Jeddah, 29 August, 2010 - NokiaNokia
today launched its Warranty SMS Validation campaign in Saudi Arabia. This SMS service provides customers with the chance to get the NokiaNokia warranty related queries directly on devices or accessories pre or post purchase. Potential customers may now send an SMS to all available operators in the Kingdom before their purchase to confirm that the 12 month KSA warranty applies to their device of choice. The warranty applies to any NokiaNokia mobile device purchased within Saudi from an authorized dealer.
Care Centre location for the customer to drop his device off for repair."We have been investing in the care service and increasing its resources in Saudi Arabia to better serve our consumers. The introduction of the NokiaNokia Warranty SMS validation is our most recent step to ensure our customers receive the best service we can offer. Providing a means for them, not only to allow us to be more in tune with their needs, but also providing them with an enhanced sense of confidence when buying any NokiaNokia product," said Hani Ghibah, Customer Care Manager, NokiaNokia Saudi Arabia & Yemen.
The addition of this new service comes as part of NokiaNokia
's overall focus on customer service. NokiaNokia had recently opened a number of dedicated NokiaNokia Care Centers across the Kingdom to get closer to consumers and provide them with specialized after-sale services exclusive to NokiaNokia consumers. - Ends -
About Nokia
At NokiaNokia
, we are committed to connecting people. We combine technology with personalised services that enable people to stay close to what matters to them. Everyday, more than 1.2 billion people connect to one another with a NokiaNokia device - from mobile phones to advanced smartphones and high-performance mobile computers. Today, NokiaNokia is integrating its devices with innovative services through Ovi (www.ovi.com), including music, maps, apps, email and more. NokiaNokia's NAVTEQ is a leader in comprehensive digital mapping and navigation services, while NokiaNokia Siemens Networks provides equipment, services and solutions for communications networks globally.For more information please contact:
NokiaNokia Communications
Adel Sartawi
Communications Manager, KSA & Yemen
NokiaNokia International OY
Tel: +966 2 668 90 90
+966 2 668 90 90 Email: adel.sartawi@nokia.com
www.nokia.com.sa
Bashar Kharbat/Yousef Shehadeh
Asda'a Burson-Marsteller
Tel.: +966 2 657 51 95
+966 2 657 51 95
Email: b.kharbat@asdaa.com/y.shehadeh@asdaa.com
www.asdaa.com
© Press Release 2010
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