| 18 Jul 2010 |
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Nawras comes home with exciting internet and voice services for residential customers
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People in Oman can start celebrating as NawrasNawras
ushers in a new era of telecom innovation by launching its exciting portfolio of fixed residential services, including Home Broadband & Voice, available across the Sultanate from 20 July 2010. NawrasNawras is transforming the way people communicate and after its success with providing a pleasingly different approach to mobile, the award winning company is now delivering new opportunities for customers to get closer to friends and family with broadband internet and voice access at home. Already today, 54% of households have coverage through the first WiMAX technology network in Oman, and this will grow quickly to reach over 80% of households during 2011. The launch announcement coincides with the beginning of nationwide festivities marking the Sultanate of Oman's 40th Renaissance Day anniversary, a time for commemorating the country's enormous achievements made under the leadership of His Majesty Sultan Qaboos bin Said. An incredibly special occasion for Omani nationals and residents alike, it is a testament to the visionary role of His Majesty in steering the economic development of the country while preserving the time-honoured values that characterize the Sultanate today.
"As an Omani company, NawrasNawras and its customers have benefitted tremendously from the encouragement and guidance of His Majesty's leadership," says Cormack. "By entering into the fixed market, we look forward to changing the telecom landscape in Oman once again, in turn supporting His Majesty's Vision 2020."
The plug & play simplicity of the NawrasNawras Home Broadband & Voice packages allows customers to set up internet access within minutes, and as always, NawrasNawras has made it easy for customers to buy, use, pay and get help. Customers can simply walk into any NawrasNawras Store or selected NawrasNawras Premium Dealer, register for the service, buy a modem, take it home, connect it to a laptop or desktop computer, enter their username and password, and then start surfing. NawrasNawras has even posted coverage maps on its website so that customers can see exactly what kinds of services are covered within their town or village.
Postpaid packages start from as little as RO 15 per month including a generous 6 GB data allowance with up to 1 Mb/s downlink speed, spend capping to control broadband internet budgets, and a free-of-charge telephone connection with no extra line charges--the latter being an innovation and a NawrasNawras
first. Customers also benefit from a number of other flexible options and price plans including a prepaid service package, another NawrasNawras first in Oman. Starting at just RO 5 per week, prepaid customers can enjoy a 2 GB data allowance with up to 1 Mb/s downlink speed, or can choose a monthly plan with the same prices and benefits as the postpaid options. Customers who sign up now for either a postpaid or prepaid package will receive double data allowances absolutely free plus 50% off NawrasNawras broadband modems until 13 October as part of the incredible NawrasNawras launch promotion.
"Every customer is unique in what they want and expect from their communications provider, which is why we are giving them flexibility with a range of plans that meet individual needs," adds Cormack. "As NawrasNawras
comes home, we remain committed to enhancing customers' daily lives by creating an excellent, caring and pleasingly different customer experience." The NawrasNawras Voice packages also offer customers a wide range of pleasingly different services. Customers can benefit from the transparent and affordable Home Voice prices or select NawrasTalk, which offers bundled minutes at a very attractive price to any other NawrasNawras fixed or mobile customer. Even better, with NawrasTalk calls between NawrasNawras fixed customers will be completely free until 13 October as part of NawrasNawras' special launch offer. Other features like the My Favourite Countries reduce rates for international calls by an additional 10% to two selected countries.
With the NawrasNawras fixed telephone connection provided free with every broadband internet connection--customers enjoy even better international call rates with the option of a unique NawrasNawras voice over internet protocol (VoIP) service, giving further discounts to six selected destinations: India, Pakistan, Bangladesh, Indonesia, Sri Lanka and the Philippines. The first residential service of its kind in Oman and another NawrasNawras first, NawrasNawras VoIP is automatically included with the NawrasNawras Home Broadband & Voice packages and simply involves dialling '0902' before a number to switch the phone call to VoIP for that call, for example, by dialling 0902 91 plus the number for calls to India. NawrasNawras VoIP offers the most attractive call rates to these six Asian destinations when compared to any other player in the Omani telecom market.
"Our friendly professionals work hard to ensure that customers enjoy the highest level of product performance, simplicity and after-sales support," comments Khalid Al-Mahmoud, NawrasNawras COO. "As NawrasNawras comes home, we are thrilled to be giving even more people the chance to explore a pleasingly different customer experience. That experience is supported by our award-winning customer service through our stores, our multi-media contact centre and dedicated internet service team, as well as through innovations like the convenient MyNawrasNawras self-service portal."
' final step into becoming the Sultanate's pleasingly different full service provider--offering customers a one-stop shop meeting all their telecom needs whether in the office or at home, mobile or fixed, broadband or voice. From surfing the web to international phone calls, customers can look forward to enjoying the same innovation and customer focus that they have already seen delivered by NawrasNawras mobile services. NawrasNawras is proud to be an Omani company and also to be part of the Qtel Group, which gives the added benefit of expertise and experience from this diversified telecommunications provider with a presence in 17 different countries.
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About NawrasNawras:
NawrasNawras (Omani Qatari Telecommunications Company SAOC) was founded and registered in the Sultanate of Oman in December 2004. It launched its service in March 2005 as the second mobile operator in Oman operating under the name NawrasNawras. NawrasNawras is majority owned by the Qtel Group, the leading telecommunications provider in Qatar and one of the world's leading telecommunications companies. NawrasNawras also has a number of significant Omani shareholders which ensures that the company is strongly integrated into the Omani society. In 2009, NawrasNawras was awarded the second fixed licence in Oman and became a full service provider with the launch of its fixed services in mid 2010. NawrasNawras has won a number of awards including Leader in Telecommunications at the Arab Achievement Awards in May 2010, Customer Service Provider of the Year 2009 and Middle East Mobile Operator of the Year 2007 from CommsMEA, Above and Beyond the Call of Duty at the World BSS Awards and Best Telecom Brand Oman in 2007, 2008 and 2009 by Business Today, a leading local business magazine.
About the Qtel Group:
The Qtel Group is a diversified telecommunications provider with a presence in 17 countries, providing voice and data services to people and businesses, and bringing advanced technology to more than 60 million customers. We are committed to expansion in the MENA region, where we are the largest telecommunications group by number of operations, and South East Asia. Our vision is to be among the top 20 telecommunications companies in the world by 2020.
For further information, please contact:
Julie Amann
Press Manager, NawrasNawras
M: +968 9510 3669
Email: julie.amann@nawras.om
Website: www.nawras.om
© Press Release 2010
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