| 13 May 2010 |
|
Vodafone Qatar Wins The Best Middle East Call Centre Of The Year 2010 Award
- Text size
Doha, 13 May, 2010: Vodafone Qatar was announced yesterday as the winner of the Best Call Centre of the Year at the Middle East Call Center Awards 2010. Vodafone also received the awards for the Best Career and Skills Path and the Best Recruitment Programme.
"We're thrilled to have won theses awards; a very big thank you goes out to every single member of Vodafone Qatar's call centre. These awards are a true recognition of their dedication and commitment to deliver a high quality customer service on a daily basis," said Andrea Bernasconi, Vodafone Qatar's Head of Customer Care
"To have won these awards in just 1 year of operations is a great achievement. I'm very proud of our fantastic customer care team and the impressive operation we have in place. We will continue to work hard at delivering a customer experience that makes a world of difference for all the people in Qatar," said Daniel Horan, Vodafone Qatar's Director of Consumer Business Unit.
With call centres based in Qatar, Egypt and India, Vodafone Qatar has the only Call Centre in the region that offers services in four different languages-English, Arabic, Malayalam, and Hindi. This gives thousands of people the full customer experience in their own language, including general product information, an overview of current promotions, and the option to speak with a Vodafone Qatar Customer Care Champion.
- Ends -
About Vodafone Qatar Q.S.C.
Vodafone Qatar Q.S.C. ("Vodafone Qatar") is the holder of the Second Public Mobile Telecommunications Networks and Services license and the Second Public Fixed Networks and Services Licence in the State of Qatar.
Vodafone Qatar's purpose is to "Make a World of Difference for All People in Qatar" by aiming to become "the most admired company in Qatar."
Please visit www.vodafone.com.qa for more details.
For further information, please contact:
Lana Khachan
E-mail: lana.khachan@vodafone.com
© Press Release 2010
Zawya is a distributor (and not a publisher) of content supplied by third parties and subscribers. Any opinions, advice, statements, services, offers, or other information or content expressed or made available by those third parties, including information providers, subscribers or other users of the Service, are those of the respective author(s) or distributor(s) and not of the Company. The Company neither endorses nor is responsible for the accuracy or reliability of any opinion, advice or statement made on the Service by anyone other than authorized Service employee spokespersons while acting in their official capacities. The Company is not responsible for any infringement of intellectual property rights or breach of any applicable law or regulation, including regulation in relation to financial services or the distribution of financial products, defamation, data protection, telecommunications (including regulations relating to excessive use, spamming or other abusive activities) or obscene, offensive or illegal content). Under no circumstances will the Company be liable for any loss or damage caused by a member's reliance on information obtained through the Service. It is the responsibility of member to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content available through the Service. Please seek the advice of professionals, as appropriate, regarding the evaluation of any specific information, opinion, advice or other content.
Read the full Member Agreement
http://www.zawya.com/legal/NewsLetter.cfm?name=disclaimer
Post a Comment
1.1 Contain any material which is libelous or defamatory of any person, is obscene, offensive, hateful or inflammatory or causes damage to the reputation of any person or organisation.
1.2 Promote sexually explicit material, violence, discrimination based on race, sex, religion, nationality, disability, sexual orientation or age or any illegal activity.
1.3 Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
1.4 Be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety.
1.5 Be used to impersonate any person, to misrepresent your identity or affiliation with any person, or be likely to deceive any person.
1.6 Give the impression that they represent Zawya.
1.7 Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.