| 25 Apr 2010 |
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VIVA Kuwait participated at i-VAS Conference
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Involved in discussion focused on Mobile Number Portability, with goal to introduce important service soon
KUWAIT, April 25, 2010 - Marketing Core Service Manager, Abdullah Al -Harbi, represented VIVA KuwaitVIVA Kuwait
as a keynote speaker during the second annual i-VAS Conference and Exhibition, held in Kuwait. The i-VAS Conference attracted regional and global telecommunications operators.Al - Harbi was part of a panel on Mobile Number Portability (MNP), which discussed numerous issues such as the relevance of the portability service, the technical and commercial challenges in implementing it, and the key benefit MNP offers to customers when they are given the opportunity to change from one network operator to another without the need to change their existing telephone number.
"MNP is all about customer choice" said Abdullah Al -Harbi "and the main beneficiary is the customer".
The panel also deliberated on the cooperation between the operators in Kuwait developing common policies and processes for Mobile Number Portability, as well as the importance of taking the customer approach ensuring it is easy and fast for customers to move their numbers to another network operator.
When asked whether the Industry was forced to implement MNP by the Ministry of CommunicationMinistry of Communication
, Abdullah Al -Harbi said, "We are grateful to the Ministry of CommunicationMinistry of Communication for its ongoing support, and for providing the facilities to enable us to launch this service; there is every likelihood that we can introduce MNP to our customers soon , but this is contingent on the co-operation of all operators in Kuwait," Al -Harbi added.The event brought together top level industry experts from all layers of the VAS industry., and provided a forum for attendees to discuss the latest commercial and technical trends in telecommunications value added services, and better understand how to address the missing links on MNP implementation. By participating in such conferences VIVA KuwaitVIVA Kuwait is focusing on taking a leadership position in the field enabling us to provide the best service to our customers, in line with our overall strategy.
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About VIVA
VIVA is the newest, most advanced mobile telecommunications service provider in Kuwait. Launched in December 2008, VIVA makes things Possible for our customers by transforming communication, information and entertainment experiences. The company has rapidly established an unrivalled position in the market through our customer and employee centric approach. VIVA's quest is to be the mobile brand of choice for Kuwait by being transparent, engaging, energetic and fulfilling.
VIVA continues to take a considerable share of the market by offering an innovative range of best value products, services and content propositions; a state of the art, nationwide network and world-class service. VIVA offers Internet speed up to 21.6Mbps due to the implementation of the most advanced third generation (3G and HSDPA) network in Kuwait resulting in superior coverage, performance and reliability.
For more information, visit VIVA at one of our store locations or on www.viva.com.kw
For more information, please contact:
Omar Al-Houti
Public Relations and Communication Manager
Mobile: +965 50060044
Tel: +965 55670000
Fax: +965 55676715
Email: omar.houti@viva.com.kw
Website: www.viva.com.kw
Aaddress: Olympia Building P.O Box: 181 Postal Code
Salmiya 22002 Kuwait
© Press Release 2010
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