| 16 Mar 2010 |
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du expands bill payment network with 7 new major Banks and 5 Money Exchanges
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dudu
customers can now visit selected financial institutions across the UAE to make bill payments Dubai, UAE, 16 March 2010: Responding to the needs of current customers and moving proactively to meet their future demands, dudu
recently partnered with several leading Banks and Money Exchanges to extend the convenience of additional locations to pay their dudu bills. The new partners include seven of the UAE's most respected and well-established Banks; Al Hilal BankAl Hilal Bank, CitibankCitibank, Dubai BankDubai Bank, Dunia FinanceDunia Finance, First Gulf BankFirst Gulf Bank (FGBFGB), Ras Al Khaimah Bank and Union National BankUnion National Bank (UNBUNB), as well as five of the UAE's most highly esteemed Money Exchanges; Al Ansari ExchangeAl Ansari Exchange, Al Fardan Exchange, Al Ghurair Exchange, Leela Megh Exchange and Redha Al Ansari Exchange.dudu's expanded bill-payment network means that over 150 locations are now available for payments in various convenient locations for customers to complete their dudu transactions - bringing flexibility to customers in the areas where they live, work and shop. The new Banks join an existing network of partner Banks that include Commercial Bank of DubaiCommercial Bank of Dubai (CBDCBD), Dubai Islamic BankDubai Islamic Bank (DIBDIB), Emirates Islamic BankEmirates Islamic Bank, Emirates NBDEmirates NBD and MashreqMashreq Bank as also Axiom, fono and One Mobile.
"Constantly giving customers that extra level of convenience is something that dudu always strives to achieve. Our new partnerships with these highly respected financial institutions bring our customers an enhanced network of convenient bill payment locations across the country," said Farid Faraidooni, Chief Commercial Officer, dudu. "By partnering with industry-leading enterprises such as these, we are able to better serve our customers as we build our brand and increase the scope and scale of our services across the country."
In addition, customers can also make payments at dudu
's 33 dedicated shops, avail mobile payment option, or via the self care portal on www.dudu.ae. For extra convenience, customers can also register their credit card at any dudu shop for automatic payments. Once auto payment has been set up, customers do not need to take any further action: their monthly dudu bill will be automatically charged to their credit card every month.dudu Elite Plan (postpaid) and Pay as you Go ® (prepaid) customers can visit any of dudu's new partner Banks to recharge and settle bills for a wide range of fixed and mobile services, including Elite Plan and Monthly Plans, Pay as You Go®, landline, broadband services and dudu TV packages. Similarly, dudu postpaid customers can visit any of the new authorised money exchanges to settle any of these bills, and prepaid customers will also be able to recharge their Pay as you Go® line at the outlets soon.
dudu
subscribers will have the opportunity to pay their personal bills, or make payments on behalf of friends and family members at the banks and money exchanges. All transactions will be completed in real-time, and customers will receive a receipt from the authorised dudu partner as well as an SMS from dudu confirming their payment. -Ends-
About du
dudu, the integrated telecom service provider in the UAE, launched mobile telecommunication services in February 2007 across the UAE, in addition to internet and pay TV services that dudu provides in some of the free zones of Dubai. Call Select, dudu's nationwide fixed line services for voice telephony, was launched in July 2007. By the end of 2008, over 3 million people in the UAE chose to become dudu customers.
Among dudu's many firsts is its historic Number Booking Campaign for both individuals and business, Pay by the Second billing system, Mobile TV, Mobile Payments, first of its kind 'WoW' recharge card (which offers customers the choice between more credit, more time and now 'more international' recharge option with additional credit on international calls) and Self Care.
business offers include Closed Business User Group and preferred International Destinations. dudu Broadcast Services division brings scalable media technology platforms and telecommunication solutions to the broadcast community through its world class teleport (Samacom) and Master Control Room (MCR) facilities. dudu products and services for consumers and business are available through dudu's retail network, currently numbering 33 dudu shops located in strategic locations across the UAE, more than 3000 authorized dealers Or through dudu e-shop, accessible at http://www.dudu.ae/en/where-to-buy/eshop.html. dudu shops are a one stop shop for mobile service, carrier select and the payment of the service bills.
dudu is 39.5 percent owned by the UAE Federal Government, 19.75 percent by Mubadala Development Company, 19.5 percent by Emirates Communications & Technology Company LLC and the remaining stake by public shareholders. It is listed on the Dubai Financial Market (DFM) and trades under the name dudu.
Awards to date
• dudu presented with an award for Best Middle Eastern Local Currency Deal 2008 by UK's EuroWeek
• dudu won two prestigious awards at UAE Web Awards 2008. dudu e-shop portal won the best strategic online portal award in the e-commerce category and dudu media club website won the bronze award in the media and press category.
• dudu corporate brand launch campaign awarded a Cristal MENA award in 2008
• dudu declared 'Best Brand' at Telecoms World Awards Middle East 2007 for innovative branding and outstanding brand success
• Second place in the New Brand Launch category at the GMR Effectiveness in Marketing Awards 2007
• Silver Award for the best website in the ICT category at the UAE Web Awards 2007
• dudu WoW TV Commercial awarded amongst the best 50 TV commercials in mobile telecom category in the world for 2007
For further information, please contact:
Saugat Chatterjee
Public Relations Manager, Channels Communications
Brand & Communications
du
Mobile: +971 55 9367045
Email: saugat.chatterjee@dudu.ae
Mayssam Hamadeh
Manning, Selvage & Lee
Tel: +971 4 3676 324
Mobile: +971 55 495 6484
Fax: +971 4 367 2615
Email: mayssam.hamadeh@dubai.mslpr.com
© Press Release 2010
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Dear M/S,
I have conacted your customer service to get information on, online payment of my home package ,but I could not get the desired information.
please give a simple way to get usename & password to make payments.
regards
Amini.M
I have conacted your customer service to get information on,...
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