15 January 2017
Interactive Services serving all its client segements

Kuwait - Group Chief Strategy Officer (GCSO) – Kuwait Finance House (KFH) Mr. Fahad Khalid Al-Mukhaizeem said that “KFH has launched its new website kfh.com after making significant updates and changes and inclusion of the highest standard specifications of global websites in form and subject. He expressed KFH’s leading role as a global Islamic Bank providing services to customers and achieving harmony with the spirit of change and development which makes the website navigation an interesting opportunity to achieve comprehensive and integrated view of KFH group. KFH is linked through this website with other subsidiary banks. The website provides new modern electronic services and advantages.

Mr. Al-Mukhaizeem added in a press release: The website provides highly significant information to customers as it focuses on the advantages of services and products provided to customers’ e.g. Murabaha, Ijara, Istisnaa, Tawarruq, Finance, cooperative and medical marketing, foreign exchange, agency investment deposits, corporate call accounts and banking cards for various tiers of customers.

He indicated that the website provides also several distinguished services including the possibility to compare the advantages of banking cards and choose appropriate cards in addition to Zakat calculation method, supported gold calculation method underpinned by a chart showing gold price movement, trade finance calculation, long term investment plans calculator and foreign exchange.

He emphasized that in implementation of the transparency policy adopted by KFH the website shows all commissions and wages collected against the services provided to customers in addition to tables enabling them to know the salary deposit date by various ministries and government authorities. In addition, university students allowances are also shown. Also the website comprises information security guide, bank customers’ protection guide, customer complaints form and information update form.

He reiterated that these services confirm the role which KFH plays in supporting various tiers of customers. Furthermore, blind people are able through this website to navigate the website with the assistance of their companions through voice reader facility “Text to Speech”.

Al-Mukhaizeem added that: KFH has ensured that the website reflects a unique and distinguished content in a very attractive and elegant format. The website shows through several windows the bank’s progress, growth, activities, services, products and social role. It exhibits all banking products and services and forms a marketing tool.

He added that the new website comprises three main sections including retail banking services, private banking services and corporate banking services in addition to other fixed sections i.e. daily news, media messages, latest offers and locations of branches and ATM machines in both Arabic and English.

Al-Mukhaizeem indicated that the users and navigators of are able to make comparisons among various KFH products e.g. credit cards and prepaid cards to identify the features and advantages of each card. The website has the facility to enable navigators and users to view the webpage contents through their mobiles IPads in addition to the huge amount of information for shareholders relations including financial performance indicators, ratings, global awards collected by KFH, annual and sustainability reports and brief summary on subsidiaries and affiliates.

Kuwait Finance House (KFH)
KFH was established in Kuwait in 1977 and is enlisted in the Kuwait Stock Exchange. KFH Group is a global pioneer in the field of Islamic banking services, where it offers a wide array of Islamic products and services, not to mention a high standard of innovation and client service.

KFH manages its operations in the GCC, Asia, and Europe through over 380 branches, including KFH-Turkey, in order to offer services for the bank's clients in Turkey, Malaysia, Saudi Arabia, Bahrain, Australia, Jordan, Dubai, and Manheim in Germany.

KFH's mission is to achieve highest levels of excellence and innovation in the field of client service, while developing common interest for all those concerned with the financial institution. KFH's vision is to spearhead the global development in Islamic financial services, and to upgrade the bank into the level of becoming the most sustainable profitable Islamic bank in the world.

KFH's values include cementing leadership through all its businesses, including leadership in the Islamic banking services worldwide, through innovation and in client service and the development of its employees. In addition, KFH is committed to all its procedures, and to setting up long-life partnerships with the concerned authorities.

For more information, please visit: www.kfh.com

© Press Release 2017