Ministry Of FinanceMinistry Of Finance

National Bank of Abu Dhabi (NBAD)National Bank of Abu Dhabi (NBAD)

G2 E-Dirham, an expansion of the current system, provides a range of additional services with high levels of security and convenience.

The system achieves its mission by adopting the latest technologies and offering a world-class, secure and effective payments & collection methods. In addition, it offers new payment channels and methods for the best coverage as an integral electronic payment system in UAE. Moreover, it is connected to other international payment networks, which opens the doors for positive competition & improves service quality to take the country to a world-class level in electronic payment & collection methods.

G2 E-Dirham provides many new payment & collection services such as payment and collection of collection of government & non-government services fees, payment of bills and fines, E-commerce & Internet Payment, and paying via mobile phone (m-payment). The system provides the facility to top up through different accredited and outlets channels that include; NBADNBAD ATMs, direct debit from bank account, mobile phone.

In addition to new services, G2 E-Dirham incorporates services provided by the existing e-dirham system such as e-Stamp for enterprises and printing offices, e-Registration for Bank guarantees for all banks operating in UAE, e-Guarantee of Ministry Of Labor, e-Amanat, system of Amanat account of Ministry Of Economy, and e-Attestation of Ministry Of Foreign

"Signing this memorandum of understanding with NBADNBAD to launch G2 E-Dirham comes as a part of our continues efforts to upgrade the e-services to the public dealing with the government sector, which is a major goal in its strategy within the federal government strategy to satisfy the public," said His Excellency Younis Haji Al Khoori, the Undersecretary of MOF.

"Public satisfaction is one of the major indicators of performance that MOF relies on in its strategic orientation," he added. Al Khoori stressed the importance of the agreement in cementing partnership between private and public sectors.

"Since MOF is in charge of implementing the financial policies related to economic development in the country, it contributes primarily in the execution of UAE vision to achieve a fine government performance through its efforts to develop and implement modern financial and technical systems in the government sector" he explained.

"G2 E-Dirham is a step forward towards reaching our goals. The various cards will meet the needs of various market segments. Also, offering a variety of channels will simplify the electronic payment process and positively enforce the aim to improve electronic services." Al Khoori confirmed.

"This agreement further demonstrates NBADNBAD's continuous efforts to provide the best banking services and products to its customers," said Mr. Saif Al Shehhi, Senior General Manager, Domestic Banking Division, NBADNBAD.

"NBADNBAD, The Number One Bank in the UAE, offers a unique platform for G2 E-Dirham as it enjoys a wide base of clients, a 86 branches network that spreads all over the UAE, and 271 ATMs in addition to its firm infrastructure for the e-banking services" he explained.

"Being selected by the MOF to be a strategic partner in launching for G2 E-Dirham confirms the high status achieved by NBADNBAD in all areas of banking particularly in the field of e- banking services where market is reliant on these services". "It also reflects the importance of strengthening cooperation between private and government sectors in the UAE, which will help effectively in consolidating and establishing economic growth of the UAE" Al Shehhi concluded.

NBADNBAD has selected STSSTS, a regional e-payment provider, as a partner for the implementation and administration of the G2 E-Dirham.

Mr. Ramzi Al Zain, Executive Chairman, STSSTS said: "We are very proud of our new partnership with NBADNBAD to implement and operate G2 E-Dirham in the UAE". "We are committed to work with NBADNBAD and MOF and to provide highest standard of services that reflect our expertise in this field" he added.

The diverse payment channels provided by the new system meet the needs of individuals as well as governmental and non-governmental entities. These channels include prepaid cards and prepaid smart cards, credit cards, E-debit, E-Kiosk, and E-Voucher.

Magnetic prepaid cards are obtainable with values ranging from AED 100 to AED 2000, and could be recharged with AED 5000 as maximum through ATMs & payment machines of the new system, accredited channels & outlets, NBADNBAD's ATMs or via direct transfers from bank account or mobile phones. These cards will be issued with PIN codes and used for internet payments and cash withdrawals. They can be obtained from NBADNBAD branches across the UAE, other banks and other banks and accredited outlets and sell points.

The prepaid smart cards have no limits for recharge value. In order to get this card, a registration is required either through NBADNBAD branches or accredited outlets. These cards are issued with PIN codes for internet payments and cash withdrawals. Additional features of the card include technical support thought phone and internet for various purposes such as requests for statement of account, password change, suspending card ... etc.

NBADNBAD will provide its customers with credit cards that combine the features and functionalities of both credit cards & E-Dirham cards all in one card.

Besides, the system provides the service of direct debit from bank account, where service fees will directly debited from customer's bank account. Payments may also be made through credit cards, cash deposit machines, internet, electronic kiosks and mobile phone.

Along with plastic cards, the G2 E-Dirham system will provide a one-use electronic vouchers with limited validity ( maximum of 24 hours from issuance) and with limited amounts up to AED 2500 as maximum.

The system's support services include toll-free call centre of G2 E-Dirham enhanced with IVR for queries, card termination, PIN change as well as the internet payment gateway, where customers can apply for cards, make queries, account statement requests, change PIN, SMS alert services and more.

-Ends-

About NBAD
The National Bank of Abu Dhabi (NBAD)National Bank of Abu Dhabi (NBAD), The Number One Bank in the UAE, was incorporated in 1968. NBADNBAD has a network of more than 85 branches in the UAE in addition to Cash offices that are spread out at remote locations to provide banking services to customers stationed at offshore oil operations and in desert locations as well as other government organizations. NBADNBAD also has three Shift offices inside the security areas of the Abu Dhabi International Airport providing currency & traveler's cheques exchange services.

The branch network is widened further with more than 270 ATMs through which customers perform a variety of transactions.

Besides brick & mortar branches, NBADNBAD provides 24 hour internet banking accessibility through NbadOnline and NbadDirect, as well as account access and personalized customer support through the 24-hour Call Centre.

NBADNBAD's overseas network stretches from Oman, Kuwait, and Bahrain in the G.C.C., Egypt, Libya, and Sudan in Africa, London, Paris, and Geneva in Europe to Washington D.C. in the U.S.A.

The bank provides its customer with a wide variety of financial services targeted at all segments of the retail and corporate market in addition to Fund Management, Brokerage, Leasing, Property Management businesses and Private Banking.

NBADNBAD is rated senior long term/short term A+/A-1 by Standard and Poor's, Aa3/P1 by Moodys and AA-/F1+ by Fitch giving one of the strongest combined rating of any Middle Eastern financial institution.

NBADNBAD is an award winning leader in the UAE and GCC financial services industry. Awards won by the bank include the Sheikh Khalifa Excellence Award, , the Mohamed Bin Rashid Al Maktoum Business Award 2007, the Middle East Excellence Award 2008Dubai Quality Award, 'Best Bank in UAE' from Euromoney and Banker publications, 'Human Resources Development Award' from the Emirates Institute for Banking & Financial Studies, the 'Middle East e-Banking Country Award', the 'Outstanding use of IT in Financial Services Award, and excellence award for 'Best use of Technology' from Banker Middle East.

For Media enquires, please contact:
Ehab Khairi
Media & PR Manager
National Bank of Abu Dhabi
Tel: +97126111190
Mob: + 971508126799
Email: ehab.hassan@nbad.com
Web: www.nbad.com

© Press Release 2009

 

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