| 18 Aug 2008 |
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BankDhofar relaunches SMS banking service
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MUSCAT -- BankDhofarBankDhofar
has reaffirmed its philosophy of 'Customer First' by re-introducing SMS Banking Service with its advanced features, enabling customers to manage their account through their mobile 24 hours 7 days a week. BankDhofarBankDhofar's SMS Banking Service has been established as a two-way communication tool whereby the bank may contact clients through the SMS 'Push' service in which clients can be informed about various services automatically such as: debits and credit notification, weekly account balance statements, salary notification, bouncing of cheque, fixed deposit renewal, reminder and interest credit.In return, clients may also contact the bank through the SMS "Pull" service to request both financial and non financial services. Non financial services include: account balance enquiry, deposit rate, mini statement request, utility bill enquiry and foreign exchange rate enquiry. Financial services comprise: Hayyak top-up, telephone, GSM, Internet, electricity and water bill payment. Furthermore, the Help service will provide the customer with a step by step guide to perform all transactions via SMS. Moreover, customers are able to change the Mobile Personal Identification Number (MPIN) to a favourite 4 digit number at their convenience.
Mohammed Redha Jawad, GM of Wholesale Banking, and Acting Chief Executive Officer stated, "At BankDhofarBankDhofar
we constantly strive to create a strong communicative relationship with our clients in order to move forward together. By re-launching the SMS banking service with its new features, our clients can now enjoy a fast, convenient, safe and affordable financial solution; anywhere at anytime. We at BankDhofarBankDhofar will continue to enhance our products and services and ensure high levels of security in addition to a user-friendly approach in order to get closer to our clients and their needs."BankDhofarBankDhofar
's SMS Banking registration is a simple process by which customers only need to contact BankDhofarBankDhofar's 24/7 Call Centre at 80076666 for instant registration. In order to execute utility bill payments, clients are required to visit a BankDhofarBankDhofar branch to register the utility contract number once.
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